Mission Statement
Shortlisted for a Best of Greenwich Business Award 2023, we are the only dedicated carers centre within the Royal Borough of Greenwich. Our warm and friendly team provide a range of services that can transform the lived experience of unpaid carers.
Our Mission
To recognise the contribution that unpaid carers make to our society by providing quality services that support them, empower them and give voice to them within their caring role
Our Vision
A borough in which every unpaid carer feels respected, held, valued, heard, empowered, included and supported
Our Values
- We are warm and welcoming
- We believe in what we do
- We are accepting and supportive of diverse needs
- We respect and value the customers of our charity
- We place the carer at the very heart of everything we do
- We are creative in our approach to solving problems and meeting the needs of carers
- We respect identity by engaging with the person beneath the caring role
- We recognise that the journey of each carer is unique and personal
- We are holistic in our approach to supporting carers
- We recognise what we do not know, and we continuously learn to improve what we do
- We share our knowledge, experience and expertise with others
- We build trust through integrity, being honest and doing what we say we will
- We bring people and opportunity together
- We value potential, ability and aptitude and grow people into roles
- We are supportive, considerate, respectful and understanding of each other
Our Services
- One-to-one emotional and practical support tailored to meet individual need
- Centre-based, community-based and home-reach support
- Telephone-based Keeping-in-Touch mentoring support
- Supported volunteering - for carers, by carers
- Information, advice and guidance
- Specialist Dementia-related support
- Training and personal development programmes
- Health, wellbeing & fitness programmes
- Centre and community-based hobby and interest workshops
- Carers Forum seminars and workshops
- Live-entertainment community events
- Peer support and activity groups
- Carer involvement and consultation initiatives
- Cooking and healthy eating programmes
Our Centre
A beautiful heritage building full of warmth, friendship and opportunity where everybody knows your name. Alongside our fully staffed reception, lovely walled garden, training spaces, meeting spaces and relaxation areas, you’ll find our charming community café. A place of peace, respite, comfort and home-cooked food.
